Guests on More Disney Ships Warned of Check-In Del...

Disney Want passengers who set sail to the Bahamas on Might 16, 2025, have been warned to anticipate delays at embarkation at Port Canaveral forward of their weekend getaway.

Visitors obtained a warning that the cruise line was nonetheless coping with a technical concern with its On-line Test-in that caused severe delays simply days earlier than in each Fort Lauderdale and Port Canaveral.

The outcome? All passengers wanted to be checked-in in-person on the Port Canaveral Cruise Terminal 10.

“We have to confirm all visitors’ documentation through the check-in course of on the terminal on embarkation day,” Disney Cruise Line mentioned in an e-mail.

“This consists of reviewing citizenship documentation and capturing pictures for every visitor,” the e-mail continued. “Consequently, visitors might expertise an prolonged wait through the check-in course of.”

Disney Cruise Line additionally made visitors who arrived early wait exterior till their designated check-in window opened to assist easy the method.

Visitors who didn’t full on-line check-in or who didn’t obtain an arrival time forward of embarkation have been instructed to reach no prior to 2 p.m.

“Journey with any comfort gadgets it’s possible you’ll want do you have to encounter a delay on the terminal,” the cruise line additionally suggested.

Learn Additionally: Learn Additionally: Boarding a Cruise Ship – All You Should Know

The delays affected as much as 4,000 passengers on the 144,000-gross-ton Disney Want, Disney Cruise Line’s first Want Class ship.

The voyage is at the moment underway with calls at Nassau and the cruise line’s non-public vacation spot, Castaway Cay, within the Bahamas.

The ship will return to Port Canaveral on Might 19, 2025, at which era it would take its subsequent group of passengers to the Bahamas on a 4-night journey.

Not the Solely Warning

Passengers crusing on Might 19, 2025, might need to put together for longer wait instances, as this incident just isn’t remoted.

Whereas the check-in disruption is a uncommon operational hiccup for Disney Cruise Line, earlier within the week, an analogous concern occurred on Disney Dream, which additionally carries 2,500 passengers.

Throughout the boarding course of in Fort Lauderdale’s Port Everglades on Might 12, 2025, visitors shared that the check-in course of and an absence of route on the terminal led to waits of greater than an hour following scheduled arrival instances.

“The road we’re in stretches again to the storage entrance (on the opposite facet of bags drop off),” shared one passenger, who additionally mentioned workers was unprepared.

Per week prior, Disney Magic, carrying 2,400 passengers, additionally skilled delays for its Bahamas cruise from Port Canaveral that compelled the ship to overlook a 4 p.m. departure time.

Nonetheless, a passenger on Disney Dream mentioned there have been no delays for his or her Might 16, 2025, embarkation in Port Everglades, regardless of receiving related warnings from Disney Cruise Line.

“Simply boarded the Dream and had no points. Despite the fact that we obtained the e-mail warning us attainable delays, we had no wait in any respect,” the visitor shared on Reddit.

A crew member responded, saying workers labored 16 hours till 2 a.m. to repair the problem, “as a result of we actually wished you to have a easy embarkation. It means so much to see that we made a distinction!”

Disney Magic additionally sailed from Port Canaveral on Might 16 on a 5-night voyage, adopted by Disney Treasure on Might 17, which is crusing to the Western Caribbean, however there was no indication that there have been any delays.

Disney Cruise Line has not revealed the reason for the technical concern or the standing of its restore however the cruise line did say it was testing new app features in April.