Carnival Cruise Line Responds to Luggage Wrapping ...

Key Elements:

• Carnival cruise friends have shared their baggage issues, however aren’t going to get the assistance from the cruise line they could have hoped.
• There isn’t a baggage wrapping service onboard Carnival cruise ships, however some restore providers can be found if baggage is broken.
• Company should retailer their baggage of their staterooms through the cruise, as there isn’t a further space for storing accessible to maintain friends’ baggage.

Baggage generally is a problem on a cruise, from ensuring you possibly can match every part in your baggage to bringing them onboard the ship to the place to retailer them in your stateroom. And by no means thoughts if one is misplaced or broken alongside the way in which!

But when there are baggage issues, ought to they be the friends’ points to take care of or ought to the cruise line assist out? Carnival Cruise Line has addressed two completely different baggage issues, and sadly, won’t be serving to with both one in the way in which friends want.

The annoyed friends reached out to John Heald, the cruise line’s official model ambassador, with their points. Heald is the go-to man for questions, issues, and complaints about Carnival Cruise Line, however he can’t resolve each downside.

Ought to Carnival Present Baggage Wrapping?

The primary visitor encountered a baggage difficulty earlier than even reaching their cruise ship, however hoped the cruise line would be capable to help.

“Final week one piece of our hard-sided baggage will need to have been dropped from the aircraft or run over. It has a crack the size of it and there’s a crack 3/4 of the way in which round one of many wheels,” the visitor defined.

Whereas the harm was not brought on by the cruise line, the visitor was upset that their new baggage was broken. They weren’t asking Carnival to restore it, however to supply an interim resolution as soon as onboard Carnival Panorama.

“I hoped to get the ship to wrap it in plastic just like the saran wrap service all airports have. Come to search out out that Carnival doesn’t present this service,” the visitor stated. “Why not? This type of service makes a distinction to these of us undecided the place to cruise subsequent.”

Carnival Panorama is homeported from Lengthy Seaside, California, providing 6- and 8-night Mexican Riviera itineraries. The present voyage, which the visitor appears to be aboard, departed Lengthy Seaside on Sunday, October 5 and is sailing a modified itinerary thanks to Hurricane Priscilla.

Nonetheless, whereas Carnival Cruise Line doesn’t supply baggage wrapping providers, Heald goes to attempt to assist as greatest he can.

“I’m going to ask our restore store on board check out Mrs. Samsonite and see in the event that they will help with a restore, despite the fact that it was broken by the airline,” he stated. “As for the plastic wrapping of the suitcases, nicely we’ve got by no means finished that on board.”

The visitor’s assertion that “this type of service makes a distinction to these of us undecided the place to cruise subsequent” is a daring one. In additional than 40 cruises, I’ve by no means had a single considered baggage wrapping providers that determines what crusing I e book.

Many different friends responded, sharing their very own tales of broken baggage (accidents occur!) and noting that they’d not use a baggage wrapping service, even when it was accessible onboard.

And only for the document, “all” airports don’t supply these providers, although admittedly they are often useful for some vacationers.

No Baggage Storage Onboard

The second difficulty just isn’t with broken baggage and even porter providers, however what to do with one’s baggage as soon as onboard the ship.

“I want Carnival would assist with the storage of our baggage,” the (completely different) visitor commented. “[Another cruise line] provides this freed from cost should you ask your cabin steward.”

I’ve sailed with six completely different cruise strains and never considered one of them provides baggage storage. Granted, I’ve by no means requested, and it might be a service accessible on very unique luxurious strains past my cruising funds. For main cruise strains on ships with 1000’s of friends, nevertheless, this service just isn’t sensible.

“Until you’ve got a collection or further massive cabin there isn’t a house for 2 individuals with massive suitcases,” the visitor claims. “I don’t wish to see that suitcase till I’ve to repack to go away. Why can’t Carnival present storage for suitcases and baggage.”

Whereas Heald understands the visitor’s need to not see their baggage till the tip of the cruise, he notes that most individuals retailer their baggage beneath the mattress and it suits with out problem.

I can attest to this, having sailed in every part from interior cabins to mini-suites on varied Carnival ships, with out ever having bother placing even bigger curler baggage beneath the mattress body.

If friends really can’t match their baggage beneath the mattress, bigger baggage might be set into the closet or tucked in an out-of-the-way nook till wanted once more.

Learn Additionally: What to Pack for a Cruise Vacation

Different friends have related experiences, however none of these experiences contain baggage not becoming.

“My spouse makes use of a suitcase that may maintain a small vehicle and it nonetheless suits beneath the mattress,” one visitor described.

Some vacationers do notice that cabin stewards often retailer further bedding beneath the mattress, which may take up that house. The unique poster didn’t point out this was a priority, nevertheless.

This isn’t the primary time Carnival Cruise Line has addressed the idea of luggage storage, and it undoubtedly received’t be the final. Some vacationers simply can’t pack a majority of these issues away.