Cruise Guest Sues Royal Caribbean Over Serious Flo...

Royal Caribbean is again within the sizzling seat after a former passenger was injured whereas utilizing the FlowRider Surf Simulator whereas crusing onboard Journey of the Seas on February 3, 2025.

The visitor, Jason Keller, fell head first whereas utilizing the attraction. Within the fall, he sustained a fractured neck, in addition to further accidents.

He filed a lawsuit on February 9, 2026, in opposition to Royal Caribbean on accusations that the cruise line was negligent and did not correctly deal with harmful points with the surf simulator.

This newest authorized motion comes simply months after the cruise line was sued by the passenger who was injured when the Scary Bolt waterslide shattered onboard Icon of the Seas in August of 2025.

Royal Caribbean was additionally slapped with two wrongful death suits towards the top of 2025.

What Occurred?

Per the claim, Keller“violently fell, headfirst, and thereby fractured his neck and sustained different accidents,” whereas trying to surf.

The lawsuit then goes on to elucidate that the previous visitor “suffered a number of strokes because of his damaged neck and suffers from left aspect weak spot.”

Royal Caribbean did present fast medical care onboard, however Keller alleges that the medical doctors misdiagnosed his neck harm as much less extreme than it actually was. With out correct remedy, the harm worsened.

Because of the harm, the Pennsylvania resident says that he has endured bodily and psychological struggling, lack of enjoyment of life, medical bills, and misplaced revenue, for which he’s now searching for compensation.

According to Royal Caribbean’s website, the FlowRider Surf Simulator is a 40-foot-long attraction that lets visitors attempt their hand at boogie boarding and browsing whereas 30,000 gallons of water rush at them.

The attraction is discovered throughout the fleet as a fixture of the Icon-class, Voyager-class, Quantum-class, Freedom-class, and Oasis-class. Choose ships – Attract of the Seas, Concord of the Seas, Oasis of the Seas, and Symphony of the Seas – even have two FlowRiders.

However in line with Keller’s declare, the model of this attraction onboard the three,807-guest Journey of the Seas is additional harmful as a result of the attraction was shortened to higher match the ship. The small print of the case which were launched publicly don’t record the alleged size of the experience onboard the 138,193-gross ton ship.

Moreover, the lawsuit states that the FlowRider model has begun utilizing “pillow padding” within the restoration zones to attempt to forestall accidents, however that Royal Caribbean has not but adopted this replace.

Assumption of Threat

As a possible protection for the cruise line, there may be an assumption of danger when visitors select to take part in these thrilling experiences.

“Driving on the FlowRider® is an excessive sport and high-risk leisure exercise,” Royal Caribbean cautions on its web site.

“Sheet wave browsing on the FlowRider might lead to bodily or psychological harm, together with however not restricted to critical harm to the pinnacle, neck, again, hips, arms, and legs, in addition to the potential of sickness, illness, paralysis or dying.”

Extra From Cruise Hive

Moreover, passengers are required to fill out a waiver previous to having fun with the FlowRider that reveals they perceive the dangers of collaborating.

Crew members additionally reinforce top tips for most secure use, which implies solely visitors between 52 inches and 58 inches tall might take part within the attraction. Neither Royal Caribbean, nor Keller’s lawyer, Luis Alexander Perez, have publicly commented on the lawsuit as of the time of publication.