Celebrity Infinity Cancels Following Cruise After ...

The day earlier than embarkation could be a aggravating one as cruise visitors end (or in my case, begin) packing, journey to the cruise port, and in any other case put together for his or her getaway.

For visitors hoping to board Superstar Infinity on Monday, February 16, 2026, nevertheless, the day earlier than embarkation has turn into far more disappointing than aggravating, as they’ve now been knowledgeable their crusing has been cancelled.

The choice to cancel the cruise comes shortly after the 90,940-gross-ton, Millennium Class ship suffered a technical failure on the finish of the earlier crusing. Cruise Hive has already reported on the resulting power loss and early debarkation for previous guests.

Now, the subsequent cruise is totally cancelled because the ship would require extra time to restore.

“Throughout our earlier voyage, the ship skilled a technical challenge and whereas our consultants have been working diligently, we want extra time to finish obligatory assessments and repairs,” the e-mail notification defined.

“After rigorously contemplating all choices, we’ve made the tough determination to cancel the February sixteenth, 2026, crusing.”

The now-cancelled voyage was to have been an 11-night “Better of Greece” exploration visiting numerous Greek Isles locations, together with Mycenae, Crete, and Rhodes, together with stops in Cyprus and Turkey, earlier than returning to Piraeus (Athens) on Thursday, February 26, with debarkation the subsequent day.

Superstar Cruises has not but elaborated on the character of the technical challenge or the kind of repairs essential to convey Superstar Infinity again to full service.

As a result of the complete 11-night crusing is cancelled quite than being supplied as a shortened voyage, the repairs could also be fairly in depth or there could also be a necessity for specialty elements or technicians to totally restore the ship.

Visitors onboard the ship reported on Reddit that the “bravo bravo bravo” emergency name was heard on the time of the facility outage. This name would typically indicate a fire onboard, however has not been confirmed.

Cruise Hive has reached out to Superstar Cruises for extra info and can present updates as they’re confirmed.

In July 2025, Cruise Hive reported an identical incident on Superstar Infinity, when small fire resulted in a power outage and a dramatically adjusted itinerary with a number of ports cancelled whereas the ship underwent repairs.

Superstar Infinity can welcome 2,170 visitors onboard at double occupancy, and can be residence to roughly 1,000 worldwide crew members. No accidents to both visitors or crew have been reported with this incident.

Beneficiant Compensation Provided for Final-Minute Cancellation

Because of the last-minute nature of the complete cruise cancellation, Superstar Cruises is providing beneficiant compensation to impacted visitors.

“Whereas we are able to’t provide you with again the time you invested in your trip, we’re dedicated to making sure you’re feeling absolutely supported as you regulate your plans,” the e-mail stated.

All visitors booked on the February 16 departure of Superstar Infinity will obtain a full cruise refund, together with all non-refundable deposits and pre-paid facilities comparable to web entry, drink packages, spa remedies, or shore excursions.

These refunds will likely be returned to the unique type of fee inside 14 enterprise days. The precise processing time for refunds could differ relying on visitors’ particular person monetary establishments.

All visitors may also obtain a future cruise credit score (FCC) valued at 100% of their cruise fare. This quantity doesn’t embody taxes or pre-paid facilities, however solely the cruise fare.

The FCC will likely be legitimate for any Superstar Cruises crusing inside the subsequent 12 months. It doesn’t must be used for a future crusing aboard Superstar Infinity or for a cruise within the Greek Isles, however can be utilized for any future Superstar Cruises voyage on any ship within the fleet.

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Moreover, if visitors booked flights via the cruise line, they are going to be contacted with up to date journey particulars. Superstar Cruises may also reimburse as much as $200 (USD) for flight change charges for home flights or as much as $400 for worldwide flights if visitors booked their flights independently.

Reimbursement for as much as two lodge nights (as much as $300 USD per night time) may also be accessible as visitors kind out their journey plans.

Lastly, Superstar Cruises can be offering visitors with a credit score of $100 USD per visitor for as much as two days to cowl “incidentals” comparable to meals and different transportation.

Visitors should submit receipts for air modifications, resorts, and any incidental fees to Superstar Cruises for reimbursement consideration.

Presently, there isn’t any info in regards to the ship’s subsequent departure on February 27, a 10-night crusing. If the repairs are capable of be accomplished earlier than then, the crusing will seemingly transfer forward with out impression, or extra cancellations may be obligatory if repairs take longer than anticipated.